We know you like speaking to real people. Our office is located in Sydney and we are available to help you with your enquiry from 9am to 5pm Eastern Standard Time Monday to Friday. We will be closed on Monday 24th December in addition to other relative public holidays.
If you have a complaint regarding the services provided by Freedom, you should call us on 1300 88 44 88 or send your complaint via email by completing the contact form below. We will endeavour to resolve your complaint within 5 business days. If we are unable to resolve your complaint within this time frame, we will let you know why and advise you of your options.